
Account eligibility
Players must be at least 18. Identity or contact checks may be required, including for bonuses or withdrawals.

Betting terms and settlement
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Core rules
Check the account, game and promotion terms that apply to your play. Conditions may differ between games and offers.

Players must be at least 18. Identity or contact checks may be required, including for bonuses or withdrawals.

Check the game instructions for eligible wagers, outcomes, payouts and features.

Review the offer terms for eligible games, stake caps and balance rules.
Before placing a bet
Review the game rules, account conditions and any active offer terms.
Check the amount, AUD currency and balance before confirming.
A submitted request is not necessarily a confirmed bet; check the recorded status.
Save the round or transaction reference in case you need to ask about a bet.
Limits and eligibility
| Rule area | What to check |
|---|---|
| Minimum age | 18+ |
| Location | Check the terms and availability for your account location. |
| Stake limits | See the limits shown in the game or cashier. |
| Game availability | Check the available title, version and features in your account. |
| Promotions | See the current offer terms for stake and balance conditions. |
Settle a result
| Item | What the terms cover |
|---|---|
| Round result | Check the game rules for valid outcomes and round completion. |
| Payout calculation | Refer to the game paytable for payout calculations and stake treatment. |
| Rounding and currency | AUD |
| Adjustments | Check the terms and account record for any correction. |
| Transaction history | Review the recorded bet, result and balance. |
A game animation may differ from the final transaction record; check the recorded status.
Bonus play

Review the current offer terms for eligible games, balance use, wagering rules and what happens at expiry or withdrawal. Conditions may differ from standard cash play.
Transaction issues
A rejected request, an interrupted game and a voided transaction are distinct. Check the records and applicable terms for the situation.
A lost connection does not by itself show whether the game recorded or completed the round.
Check whether the request was rejected or recorded and settled.
Review the stated reason and any account adjustment.
Questions about results

A concise timeline and the relevant rule can help explain your query.
Common questions
Check the game, account and any active promotion terms together. Ask support which terms and transaction reference apply.
Check the recorded round status and relevant game terms. A disconnected screen alone does not confirm the outcome.
The applicable terms and account record determine how a cancellation is handled. Check the reason and any balance adjustment.
Keep the transaction reference and relevant details, then ask Richard support which rule was applied and how to raise your concern.
More information
Richard betting rules cover how to check a wager and its recorded status. Review the game and account terms before betting; if acceptance is unclear, check transaction history and contact support before trying again.
General Richard bet limits are not stated in the supplied information. Check the relevant game and current offer terms for applicable limits. The welcome offer has a maximum bet of A$8 while active; this is not a general limit for every game.
For players in Australia, the account currency is AUD. Check the displayed amount and currency before confirming a wager, and consult the rules shown for the game you are playing.
A site-wide schedule of Richard bet limits is not stated in the supplied information. Games may have their own limits and rules, so check the in-game details before placing a wager. Listed categories include slots, table games, roulette, video poker, craps and live games.
Game rules explain how play works and how results are determined. Settlement depends on the game and recorded outcome; a universal settlement timeframe and detailed correction process are not stated in the supplied information. Keep account and game records if a result or balance seems incorrect.
The welcome offer is A$16,500 + 475 free spins. The welcome minimum deposit is A$30 per qualifying deposit, and the offer is valid for 14 days. A wagering requirement is not stated in the supplied information; check the current terms for applicable playthrough conditions.
Bonus conditions vary by offer. The supplied information states a maximum cash-bonus win of 10× the bonus and a maximum free-spin win shown in the terms. Check the terms for the specific promotion before playing with bonus funds or spins.
Check each game’s instructions, including eligible wagers, round completion and result display. Richard lists 8,000+ games on Android; this count does not apply to iOS or the entire site.
The minimum withdrawal is A$20. Check the cashier for current method details. Richard’s app is available on Android and iOS; installation is available after login and at least one deposit. Support and FAQ are available 24/7.
If a bet, result, bonus or withdrawal appears incorrect, contact Richard support with a clear account of the issue. Include the game, approximate time, amount in AUD and any transaction or round reference. Avoid repeating a bet while its status is unclear.
Check the current terms, as a full dispute process, response deadline and appeal route are not stated in the supplied information. The stated licence is Tobique Gaming Commission, licence 0000064; the jurisdiction is Costa Rica. Australian players should review the conditions that apply to their account before wagering.