Step away regularly
Take time away from gambling and choose an activity without stakes or rewards.
Need support now? Richard responsible gambling guidance covers risks, personal limits, breaks and ways to seek independent support. Find support information ↗ General information only; not medical or financial advice.
On this page
Wellbeing
Put your wellbeing first
Gambling can cause financial and emotional harm. You can seek support before a situation becomes a crisis.
Keep essentials separate
Set aside money for housing, food, bills and savings before considering any gambling spend.
Speak with someone
You can ask for advice, a break or support for someone close to you.
Risks
Know the risks
- Gambling is not a dependable way to earn income.
- Trying to win back losses can lead to further spending.
- Borrowing, hiding gambling or using essential funds are reasons to stop and reassess.
- Promotional credits and free spins may carry restrictions and still involve financial risk.
Australian players should check the laws and guidance that apply to online gambling services in their location. Read Australian consumer guidance.
Money boundaries
Protect your money and essentials
Decide your boundaries in advance
Where account controls are available, check their scope and terms. A limit is a personal boundary, not a spending target.
- Keep essential spending protected and do not borrow to gamble.
- Check when a requested limit change would take effect.
- Find out whether a control applies to deposits, losses or both.
- If sticking to a boundary is difficult, consider stopping and seeking independent support.
Time boundaries
Manage time and take breaks
- 01
Choose a stopping point
Decide when to stop before you begin and set a reminder outside the gambling service.
- 02
Make your break count
Log out, silence gambling notifications and switch to another activity.
- 03
Notice any changes
Consider whether gambling is affecting sleep, work, relationships or your thoughts throughout the day.
- 04
Reach out for support
If you keep extending a session or struggle to stop, consider speaking with a support service.
Self-exclusion
Self-exclusion and access barriers
Self-exclusion may help create distance from a gambling service. Check what it covers and how it works; one request may not block every site.
| Control | What to check |
|---|---|
| Richard account exclusion | Contact Richard to ask about the process, duration, account coverage and any restrictions on reopening access. |
| National register | Check the register’s own scope and eligibility before relying on it; coverage may not extend to every gambling service. |
| Device or payment blocks | Ask your device or financial provider which blocking tools are available and what they cover. |
Read the register’s own scope and registration information before deciding whether it suits your needs. Register information.
Warning signs
Notice when gambling may be causing harm
Chasing losses
Trying to recover money, raising stakes or continuing after losses can be warning signs.
Financial strain
Borrowing, overdue bills or difficulty protecting essential spending may signal a problem.
Everyday changes
Poor sleep, secrecy, conflict or gambling taking priority over work and relationships are worth noticing.
These signs are a reason to seek support, not a diagnosis of your situation. Find support options Look for information and resources to help you decide what to do next.
Support
Find independent support in Australia
Counselling and information
Look for confidential counselling and support options available to people across Australia.
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National register
Check information about self-exclusion registers and the services they cover.
Claim Bonus
You can seek help if another person’s gambling affects you. Support can help you consider boundaries and your own wellbeing.
Next steps
Choose a helpful next step
Speak with a counsellor
Look for confidential counselling and support options in Australia.
Find counselling support →Make room for a pause
Close gambling services, silence related notifications and choose an activity away from gambling. Support can help you plan what comes next.
Explore support options →Check what exclusion covers
Review the register’s scope and registration process before relying on it for a particular service.
Read register details →Get support for yourself
You can ask for help when another person’s gambling affects your wellbeing, relationships or finances.
Find help options →Common questions
Responsible gambling questions
How can I contact Richard about self-exclusion?
Richard lists 24/7 support and an FAQ. Contact support to ask about the current self-exclusion process and account options.
Does Richard offer deposit limits?
Deposit-limit availability is not specified in the supplied information. Check your account settings or contact Richard support to ask about available controls.
Does self-exclusion block every gambling service?
Not necessarily. Check the scope of each service or register directly before relying on it to block access.
Can I seek help about someone else’s gambling?
Yes. Look for a support service that assists people affected by another person’s gambling.
More information
Further reading
Richard responsible gambling: guidance for Australian players
What safer gambling involves
Richard responsible gambling means treating casino play as paid entertainment, not as income or a way to recover losses. Gambling carries financial and emotional risks, and outcomes are uncertain.
Before playing, consider your budget and circumstances. Avoid gambling when distressed or trying to solve money problems, and never borrow to play. Richard states that the minimum age is 18; legal requirements may differ across Australia.
Richard deposit limits and personal boundaries
Richard deposit limits are not specified in the supplied information. Check your account settings or contact Richard support to ask whether deposit limits or other account controls are available and how they work.
Set personal spending and time boundaries before you start. Keep gambling funds separate from essential expenses, and stop when you reach your boundary. Do not raise a limit to respond to losses or wins.
Consider deciding these boundaries in advance:
- What you can spend without affecting bills, savings or other commitments.
- How long you intend to play, with a reminder to stop.
- The point at which you will end the session, whatever the outcome.
Recognise risk and take a break
Consider pausing if gambling takes more time or money than intended, affects sleep or relationships, or leads to secrecy, anxiety or chasing losses. You can seek support before concerns become severe.
Pause when gambling no longer feels manageable. Log out, make payment access less convenient and choose another activity or speak with someone you trust. Richard’s app is available on Android and iOS, with installation after login and at least one deposit; consider whether app access supports your boundaries.
Richard self exclusion and account support
Richard self exclusion may be an option to ask about if you want to restrict access or stop playing. The process and available periods are not specified in the supplied information, so contact Richard support to confirm current options.
Richard lists 24/7 support and an FAQ. Ask how to request self-exclusion, whether marketing messages can be stopped and what happens to account access. If you are concerned about immediate harm, contact independent support without waiting for an account measure.
Finding support in Australia
If gambling affects your wellbeing, finances or relationships, speak with someone you trust and seek support in Australia. A counsellor or support organisation may help you consider practical next steps without judgement.
You can look for local counselling and information through relevant state or territory services. If you are in immediate danger or facing a crisis, contact emergency services. Seeking help early can help protect your wellbeing.
